Whatever the error is or you will encounter, take 'Restart' always as your first troubleshooting step. Try Restart Premiere Pro, Computer or Renderer. Transcode MP4 File for Premiere Pro (Useful and Recommended) Restart Premiere Pro, Computer or Renderer Top 3 Solutions to Fix Premiere Pro MP4 File Import Failure To solve the problem, try Solution 1 or Solution 2. If no import failure issue, something related to hardware like GPU needs to be checked. Try to import MP4 file to Adobe Premiere Pro on another computer. Your computer got problemsĪs we know, Premiere Pro CC allows activation in two devices. To reset your Premiere Pro and fix MP4 import failure problem, please refer to Solution 1 or Solution 2. mp4 extension can't be imported into Premiere Pro, while all others in MOV, MKV, AVI, etc load correctly, there might be setting mistakes in your Premiere Pro. If your MP4 file is not corrupt and the Premiere Pro can import any other MP4 files except for the very one, your MP4 file codec may not compatible with Adobe Premiere, go to the Solution 3 to re-encode MP4 to MPEG-2 video. Make sure you are not importing a corrupted MP4 file to Premiere.įirst test if any other video player play your MP4 file? If it could, then your file is not broke. Below step one by one troubleshooting are shared with you to solve the MP4 and Premiere Pro importing issues. Original video source, Premiere Pro software and running computer, all of them may cause file import error actually. Why Adobe Premiere Pro Reject to Import Some MP4 Files? If you're confused about 'Premiere Pro MP4 File Import Failure' issue and looking for possible solutions to fix them, you're definitely being the right place. Or Premiere Pro only imports audio from MP4 files for you. The erro message goes like 'File format not supported', 'Unsupported format or damaged file', 'The file has no audio or video streams', 'Codec missing or unavailable'. But the weird thing is the most widely used file format- MP4, sometimes still can't import to Adobe Premiere Pro, one of most common used video editing software. MP4 file format seems one of Adobe Premiere Pro supported native video formats for import.

Someone asked me if I had all the updates, etc, I do, and still no luck with it.' MP4 File Import Failure in Adobe Premiere Pro

mp4, but the MP4 file won't import into Premiere.

Adobe premiere pro 2.0 mkv